Returns & Exchanges
At TeakCo, we stand behind the craftsmanship of our premium wood furniture and offer a 30-day return window to ensure your home is perfectly curated. If you are not completely satisfied with your purchase, we provide a streamlined process for returns and exchanges on all eligible items.
Return Process
- 1.Initiate Your Request
Log into your TeakCo account and navigate to your order history to select the items you wish to return and receive a Return Authorization number.
- 2.Prepare for Shipping
Carefully disassemble the furniture and place it in its original protective packaging to prevent damage to the teak surfaces during transit.
- 3.Attach Shipping Label
Print the prepaid shipping label provided via email and securely affix it to the outside of your package, ensuring any old labels are removed.
- 4.Inspection and Refund
Once our warehouse team inspects the item to confirm it is in original condition, we will issue a full refund to your original payment method within 5-7 business days.
